Title: C2_Manager - MD's Office / Business Operations Coordinator_Mumbai

Job Description:

Job Purpose:

To work closely with the Managing Director (MD) in monitoring business functions, initiating projects, and overseeing operations, ensuring alignment with organizational goals and timely execution of strategic priorities.

Key Roles & Responsibilities:

1. Business Monitoring

Track organizational performance against defined KPIs and business plans.
Review progress reports from different functions and prepare consolidated dashboards for the MD.
Identify gaps, risks, and delays; recommend corrective actions.
Monitor compliance with policies, procedures, and governance requirements.

2. Strategic Initiatives & Execution

Support the MD in identifying, initiating, and implementing key projects.
Ensure timely execution of new business initiatives and expansion plans.
Coordinate cross-functional teams to drive special assignments.
Provide analytical inputs, market research, and competitor analysis to support decisions.

3. Operational Oversight

Oversee day-to-day operations across departments and ensure process efficiency.
Coordinate with operations, HR, finance, and other teams to resolve bottlenecks.
Ensure smooth execution of business workflows as per MD’s directives.
Prepare and present operational review reports on a regular basis.

4. Communication & Coordination

Act as a bridge between MD’s office and internal/external stakeholders.
Ensure effective flow of communication across departments.
Organize, document, and follow up on leadership meetings, reviews, and board meetings.

5. Project & Performance Management

Track key organizational projects and ensure delivery within timelines.
Maintain project trackers and escalate issues where necessary.
Support MD in evaluating business performance and future planning.

6. Confidentiality & Leadership Support

Handle sensitive information with integrity and discretion.
Provide thought partnership to MD in driving critical business decisions.
Represent MD’s office in select internal/external forums when required.

7. Administrative Support

Manage MD’s calendar, schedule meetings, appointments, and travel arrangements.
Handle correspondence, drafting of emails, reports, and presentations for the MD.
Maintain records, files, and confidential documents with discretion.

Qualifications & Skills:

MBA / Postgraduate in Business Administration, Operations, or related field.
3–8 years of experience in business operations, strategy, or program management.
Strong analytical, problem-solving, and project management skills.
Excellent communication and stakeholder management abilities.
Proficiency in MS Office, dashboards, and reporting tools.
Ability to multitask and work under pressure in a fast-paced environment.

Qualification: Graduate

No. of Job Positions: 1

Total Experience: 4-7 Years

Domain Experience: PROCESS MANAGEMENT